Diploma In Front Office
Diploma in Front Office
Duration : 1 year
industrial training : 03 months
Seats : 30
Eligibility : 12th Class
It is the centre of all activities. Important functions of receiving the guests, making room reservations, handling correspondence and preparing bills and keeping accounts of the guest services are handled at the Front Office. The department is headed by Front Office Manager or Executive House-keeper who supervises and co-ordinates the work.
There are Assistant Managers, Lobby executives, Front Office Supervisors, Information Assistants, Receptionists, Bell Captain, Bell Boys, Doormen etc. to perform their assigned roles.